Privacy Policy

Last modified: August 15, 2019


El Departamento de la Comida ("Company" or "We" or “Our” or “Us”) is committed to respecting and protecting your privacy through compliance with this policy.

This policy describes the types of information that we may collect from you, or that you may provide to us, when you visit ("Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information that we collect through:

  • the Website;

  • email, text, social media, and other electronic messages between you and the Website;

  • your interactions with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected through:

  • offline or any other means, other than as described above, including any other website operated by our Company or any third party; or 

  • your interactions with a third party (including our affiliates and subsidiaries), including through any application or content that may link to, or be accessible from, the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices you may choose not to use our Website. By accessing or using our Website, you agree to this privacy policy. This policy may change at any time; see Changes to our Privacy Policy. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates. 


Children Under the Age of 13

Our Website is not intended for children under the age of 13. No one under the age of 13 should provide any personal information through this Website. If you are under 13, do not use or provide any information on this Website, make any purchases through the Website, use any interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name that you may use.

We do not knowingly collect personal information from children under the age of 13. If we learn that we have collected or received personal information from a child under the age of 13 without verified parental consent, we will delete that information. If you believe that we have any information from, or about, a child under the age of 13, please contact us at


Information That We Collect About You

We collect, or may collect, several types of information from, and about, our Website’s users, including information:

  • by which you may be personally identified, e.g.: name, mailing address, e-mail address, or telephone number (hereinafter "personal information");

  • which is about you, but does not personally identify you, e.g.: age, preferred pronouns; and

  • about your Internet Protocol (IP) address, the equipment you use to access our Website, usage details, and information collected through cookies.


How We Collect Information About You

We collect the information described above:

  • directly from you when you provide it to us

  • automatically as you navigate to the Website and through the individual pages of the Website.

Information That You Provide to Us  

The information that we collect on, or through, our Website may include information that you provide by filling in forms on our Website, such as information provided at the time of submitting an online-form message, purchasing items through the Merch page, registering to volunteer, making a donation, becoming a patron, subscribing to our mailing list, or posting a public comment. It may also include information that you provide by interacting with our Website via text, emails, social media, or other electronic messages.

We may also ask you for information when you request information that is not available on our Website, complete a survey through our Website, or report a problem with our Website.

You also may provide information to be published or displayed (hereinafter, "posted" or “posts”) on public areas of the Website or transmitted to other users of the Website or third parties (collectively, "User Contributions"). Your User Contributions are posted and transmitted to others at your own risk. Although we may limit access to certain pages, please be aware that no security measures are perfect or impenetrable and we cannot control the actions of other Website users with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.


Information That We Collect Through Automatic Data Collection Technologies  

When you navigate through, and interact with, our Website, we may use Automatic Data Collection (ADC) technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • details of your visits to our Website, including traffic and other communication data, as well as the resources that you access and use on the Website;

  • information about your computer and internet connection, including your IP address, operating system, and browser type.

The ADC technologies that we use may include:

  • Cookies (or Browser Cookies):

A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our Website will issue cookies when you direct your browser to our Website. 

  • Flash Cookies:

Certain features of our Website may use locally stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings that manage browser cookies. For information about managing your privacy and security settings for Flash cookies, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of our Website may be inaccessible or function improperly.

  • Web Beacons:

Our Website pages may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us to, for example, count users who have visited those pages or other related website statistics, such as recording the popularity of certain content on our Website, or verifying system and server integrity.

The information that we collect through ADC technologies is only statistical data and does not include personal information, but we may maintain it, or associate it, with personal information that we collect by other means or receive from third parties. This information allows us to improve our Website and deliver a better, more personalized, service by enabling us to:

  • estimate our audience size and usage patterns;

  • store information about your preferences, allowing us to customize our Website according to your interests;

  • increase the efficiency of your searches;

  • recognize you when you return to our Website.


Information That Third Parties Collect Through ADC Technologies  

Some content or applications, including advertisements, on our Website are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use ADC technologies to collect information about you when you use our Website. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time, and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control the ADC technologies used by third parties, or how third parties may use the information that they collect via ADC technologies. If you have any questions about an advertisement, or other targeted content, you should contact the responsible provider directly. These third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (hereinafter "NAI") on the NAI's website.


How We Use Your Information

We use the information that we collect about you, or that you provide to us, including any personal information in order to:

  • allow you to view and use our Website and its content;

  • provide you with information, products, or services that you request from us;

  • fulfill any other purpose for which you provide your information;

  • fulfill our obligations, and enforce our rights, related to any contract between us or our Website and a user of our Website, including for billing and collection;

  • notify you about changes to our Website or any products or services that we offer or provide though it;

  • allow you to participate in any interactive features on our Website.

We may also use the information that we collect about you, or that you provide to us, in any other manner that we describe at the time when you provide the information or – with your consent – for any other purpose.


Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 

We may disclose personal information that we collect, or that you provide, as described in this privacy policy, to:

  • our subsidiaries and affiliates; contractors, service providers, and other third parties that we use to support our business – such as third party vendors that process payments, donations, or patron commitments – who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. The privacy policies for major affiliates are located below:

  • a purchaser – or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer – of some, or all, of El Departamento de la Comida’s assets, whether as a going concern or as part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website’s users is among the assets transferred;

  • fulfill the purpose for which you provide the information, as described at the time you provide it;

  • any third party – with your consent – for any other purpose disclosed by us when you provide the information.

We may also disclose your personal information in order to:

  • comply with any court order, law, or legal process, including a response to any government or regulatory request;

  • enforce or apply our agreements, including for billing and collection purposes;

  • protect our rights, property, or safety – or the rights, property, or safety of our customers or others – and we believe disclosure is necessary or appropriate to do so; including the exchange of information with other companies and organizations for the purposes of fraud protection and risk reduction.

You may also send us an email at to request that we change or delete any personal information that you have provided to us. We will accommodate any such request that does not violate any law or legal requirement or cause the information to be incorrect.


Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. Any payment transaction related to our Merch page or donations will be encrypted, and subject to the privacy policies and data security measures of the third party entrusted to process payments.  

Our Website’s users also have a role in the safety and security of their information. We users to be careful with respect to the information provided in public areas of the Website, such as public comments, as that information may be viewed by any user of the Website.

Unfortunately, the transmission of information via the internet is not completely secure. While we use best practices and all due diligence to protect your personal information, we cannot guarantee the security the transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Website.

Your California Privacy Rights

Residents of California may ask us to provide you – subject to some limits under California law – with (i) a list of certain Personal Data categories that we disclose during the immediately preceding calendar year to third parties for direct marketing purposes; and (ii) the identity of those third parties.  Residents of California may contact us to request this information at the mailing address, phone number, or email address provided in the Contact Information section below.

Changes to Our Privacy Policy

This policy may change.  The most recent version of the policy will be available on this page, with the date of the last revision identified at the top of the page. Previous versions of this policy will be stored at Changes to our Privacy Policy and will include the effective date associated with each previous version of the policy.

Please check this policy periodically, as your continued use of the Website after changes are made to the policy will be deemed as acceptance of those changes.


Contact Information

If you have any questions about, or would like to comment on, this privacy policy and our practices, contact us:

  • By Mail:

El Departamento de la Comida

PO Box 6588

San Juan, PR 00914

  • By Email: